Lesson 1: Home Care Services Overview

 Lesson 1: Home Care Services Overview

 Lesson 1: Home Care Services Overview

• Home Health care is provided to the elderly and disabled individuals who are in need of assistance with basic activities of daily living such as personal hygiene, ambulation, nutritional needs, and mobility.

• Home Health care services are provided by NJ Certified Homemaker Home Health Aides, also known as, CHHAs or Home Health Aides.

• All CHHAs are monitored and guided under the supervision of a NJ Registered Nurse.

• All CHHAs receive frequent performance evaluations, in-home supervisions, and competency evaluations to ensure that good quality care is being provided to E & S’ clients.

The home care team consists of the following office and field staff:

• Director of Nursing – responsible for the oversight and compliance of the overall home care department and client census

• Human Resources Specialists – responsible for the full cycle recruitment of healthcare professionals, payroll relations and the maintenance of a compliant workforce operation as per company policy and the Department of Labor Laws.

• Case Coordinators – responsible for the recruitment and staffing of all home care needs, client services eligibility including but not limited to insurance authorizations and client billing, facilitation of services through communication with clients, authorized caseworkers, care managers, client family members and E&S CHHA employees

• Field Nurse Case Managers – responsible for providing bi-monthly home visits to all clients, create and update client Care plans as needed, supervise and re-educate CHHA employees as needed and required.

• Certified Home Health Aides (CHHAs) – responsible for the Activities of daily living and safety of all clients, monitoring and reporting clients physical and mental status to nurse case managers and the Director of Nursing

• VI. E & S Home Care Solutions provides the home health care services, also known as PCA/PCS services, under the approval and accreditation of the NJ Board of Nursing and The Commission on Accreditation for Home Care.

The following types of CHHA services are acceptable:

• Bathing/showering
• Dressing
• Oral Care
• Skin care
• Meal Preparation and Serving
• Light cleaning
• Dish washing
• Laundry
• Range or motion exercises
• Companion Care
• Feeding assist
• Vital Signs
• Toileting
• Transfer assists
• Medication supervision/reminders
• Shaving w/ electric shaver
• Nail filing

The following types of CHHA services are not acceptable:

• Transporting clients to/from appointments
• Accepting gifts/items of monetary value
• Electronic usage during working hours (cellphones, IPAD, etc.)
• Accompanying clients outside of the clients’ home address
• Shopping/errands w/o Case Coordinator’s authorization (must be in writing)
• Working privately w/ E & S’ clients
• Arranging alternate work schedules
• Use of needles or other sharp objects
• Clipping nails w/ nail clipper