Lesson 9: CHHA Employment Recruitment

CHHA Employment Recruitment

  1. It is essential for case coordinators and HR specialists to engage in collaborative communication to work together to maintain an ongoing open recruitment plan for on boarding CHHAs employees on a monthly basis. 
  2. CHHAs are an essential part of the home care team; without the CHHA staff, clients will not be able to receive good quality consistent are.
  3. Case coordinators and HR specialists are responsible for spending a minimum of 25 hours per week reaching out to potential applicants, in efforts to maintain a consist influx of newly hired CHHAs each month.
  4. CHHA recruitment resources include:
  5. The NJ Board of nursing list of Certified Home Health Aides within the surrounding counties
  6. A frequently updated list of CHHA student graduates that complete the E & S agency CHHA program
  7. CHHA classroom presentation for employment
  8. Applicants received from job boards such as Indeed, Craigslist, etc.
  9. Walk-In Applicants and referrals
  10. It is essential for case coordinator and HR specialists to build outstanding professional relationship with all CHHAs through effective and prompt communication, acknowledgement of employee and client related challenges in the home care and employment security.
  11. Recruitment outreach shall be properly executed by calling, texting and emailing potential CHHA candidates and applicants daily from the recruitment resources provided by the agency.
  12. The HR Specialist shall post for open positions on all available job boards as frequently as once per week.
  13. During all recruitment efforts, case coordinators and HR specialists shall emphasize the agency’s benefits:
  14. $250 Sign-On Bonus offered to all new employees (see bonus timecard for requirements for obtaining the bonus)
  15. Health Insurance for Full time employees
  16. Flexible work schedule and minimal travel required to and from clients’ homes
  17. Friendly, supportive and healthy working environment and culture
  18. It is important to provide the candidate with:
  19. an imminent date for an interview
  20. a text message and/or email with the agency’s address
  21. a text message and/or email with the requirements to bring in on the day of the interview.
  22. Case coordinators shall also maintain frequent follow up communication with active and inactive employees for status on work availability.  This shall be done daily.  

Acceptable forms of Reimbursement for Home Health Care Services

  • Medicaid, Wellcare HMO
  • Medicaid, United Healthcare HMO
  • Medicaid, Horizon NJ Health HMO
  • Medicaid, Aetna HMO
  • Union Co. JACC
  • Private Insurance and Long-Term Insurance
  • Private Pay
  • Mercer County Board of Social Services (Lawrenceville branch)
  • Middlesex county Office on Aging (South Plainfield Branch)
  • Somerset County Title XX (South Plainfield Branch)
  • Middlesex Co. Adult Protective Services (South Plainfield Branch)
  • VA (Veterans Administration)

Program/Insurance Requirements Prior to beginning Care:

All clients must begin receiving services no later than 48 hours after case acknowledgement unless otherwise requested by the client, family member or case manager

  1. All Medicaid HMOs – Insurance Authorization (may be received by fax and or the insurance website) from the insurance provider notating the following:
  2. E&S Home Care Solutions specified branch as the provider
  3. The starting date and expiring date for the services
  4. The total number of authorized hours per week
  5. Authorization number
  6. County Board of Social Services Programs and VA – Written authorization from the specific department authorizing the Home Health Aide Services.
  7. Social workers may contact the agency by phone email or fax to make an initial request for services, in which the case coordinator shall accept to provide the services by email, fax or phone.
  8. Upon receiving communication of the acceptance, the social worker shall email or fax an authorization for the services.

Private Pay and/or Private Insurance/Long-Term Care – clients looking to pay privately or through private or Long-Term insurance for the services shall